Business correspondence is always important, but not always easy. Mistakes in it can have serious consequences - from misunderstanding your thoughts and ideas to ruining your business. Maxim Ilyakhov's short guide will help you make written communication with partners and clients as effective and safe as possible. Here you will find the most useful tips and tools from all of the author's books, as well as his answers to questions from employees and managers of Russian companies at trainings and master classes. You will learn how to avoid annoying mistakes in correspondence, learn how to set tasks, criticize and make complaints, report, effectively use visualization for presentations, write commercial proposals, and more. The book also includes an electronic appendix - a manual on business correspondence, which can be used as a universal template.

Author: Maxim Ilyakhov
Publishing House: Alpina
Year: 2022
Number of pages: 176
Cover type: hardback